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tourismindia.org

Trust will be the key to Recovery

May 15, 2021November 12, 2021

In January 2021 the rollout of vaccines did slowly bring back the confidence of the tourism Industry and the travellers. The industry had picked up in November-December of last year with tourists coming, but the optimism was short-lived as the second wave swept across the globe at a faster pace and the second wave of Covid-19 changed everything.  The understandable uncertainly is the only result of the concerns of health and hygiene and the covid protocols.

The life-changing circumstances of unprecedented casualties in the history of mankind triggered by COVID-19   are still reeling above our heads.  The second wave of COVID-19 made more daily infections than the first wave, which has taken a toll on the recovery process of the travel sector, particularly the airline companies.

The aviation sector had a bitter big blow with the second wave and the recent spike in COVID-19 cases drastically attack with flyers confidence tanking, leading to further delays in the recovery of demand.

The effect of this pandemic is so strong and deep and it takes time to heal. The research work across all fields is subject to pre-COVID-19 and post-COVID-19   classifications. In the post-COVID-19 researches economic, environmental, social setbacks and policy suggestions are the main highlights.

Unfortunately, we have Covid variants and we are sure about the third wave but yet don’t know about its magnitude.  So we should have to prepare ourselves and our systems

In this new normal the priority of customer interest is also changing and the new researches have indicated that travellers are looking for simple pleasures such as time outdoors, great views, sunshine and sleeping in a comfortable bed. Flexible travel will be a trend in the new normal

As the Tourism sector is based on personal experience and promotes solidarity and friendship, it will play a key role in spreading trust more widely. As trust will be the motto and Travellers will remain cautious and choose to holiday with brands that they trust will keep their safety as the top-most priority through this way we can drive our economies back towards growth and start rebuilding our societies.

Products and services which offers the domestic market will need re-looked as Domestic Travel plays a major factor in the recovery of the hospitality sector in 2021. The increased technological integration into the customer experience is another solution.

During the pandemic, new products and value-added services were especially targeted to enhance the customer experience and last year a lot of brands used the opportunity to come up.

As more people get vaccinated around the world and travel restrictions ease, people will get back to travel just as quickly as Revenge Travel.

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