Signature Club Resort is awarded for excellence in customer service for the category ‘Customers Choice Hotel 2020’ from Agoda, which is Asia’s leading hotel/resort booking online platform. The 12th edition of the popular award is set to the best performing accommodation partners in the country. Agoda’s Customer Review Awards, which celebrate service superiority reflected in quality reviews, have been presented to 30,000 properties in over 100 countries including India. With over 35+ million guest reviews on the platform, Agoda appreciates the importance of customer reviews.
Sharing his excitement, Narendra Prabhu, General Manager, Signature Club Resort said, it gives us immense pleasure to receive this award from a reputed platform like Agoda that considers customer reviews to be the final word to decide winners. On an appreciation and acknowledgment basis guest reviews go onto substantiate our services & offerings are well received, which encourages us to do better. Agoda’s 2020 Customer Review Awards is given to Hotel & Resort partners with scores of 8.0 or beyond. The score is judged on genuine Agoda customers’ experience reviews based on five standards including service, cleanliness & hygiene, location, facilities, and price.