AccorHotels has officially launched its second property in Kerala, Novotel Kochi Infopark at Kakkanad, after Ibis Kochi City Centre which has opened in 2017 at MG Road in Kochi, the Commercial capital of Kerala- God’s Own Country.
Novotel Kochi City Center will feature 128 rooms including 8 Executive Suites, each featuring modern state of the art facilities such as 49″ smart television, high speed Internet, access to the picturesque Infinity Pool and gym.
Mr. Jean-Michel Cassé, Chief Operating Officer-India and South Asia, said AccorHotels’ have ambitious expansion plans in India this year and the first Novotel in the city and the state of Kerala, Novotel Kochi City Center will be officially launch in April. The hotel major is going forward with a series of new opening of various brands of Accor Hotels in across India. AccorHotels has already launched three hotels in the first quarter of 2018- ibis Pune Hinjewadi, Novotel Goa Dona Sylvia and Mercure Chennai Sriperumbudur.
AccorHotels will reach almost 2,000 keys mark in 2018 with the opening of Novotel Kochi City Center and open two to three more hotels this year with Novotel Chennai Chamiers Road, Novotel Vijayawada and ibis Kolkata. By the year-end, AccorHotels will have 50 properties in India and will also reach a benchmark of 20 Novotel hotels by December 2018, said Mr. Jean-Michel Cassé.
Globally, AccorHotels experienced strong growth in the luxury and upscale segment, opening 30 hotels and signing 60 during 2017, primarily in the Asia-Pacific region (59%) and Africa-Middle East (24%). In 2017, globally the group’s net profit jumped by 66% to 441 million Euros, said Cassé.
AccorHotels is also looking at improving guest experiences through the launch of ‘MyRoom’ – a unique and personalised concept that helps create stronger links between employees and guests. This concept allows employees to plan and decorate a room based on their passion, which guests with similar interests can enjoy as well.
This hospitality brand has invested in innovative technological solutions such as the virtual concierge kiosks at its properties which enable guests to access details about the property and also use it as a guide to explore the city. Phil Welcome’-a chat bot based on the Artificial Intelligence technology designed by AccorHotels to assist with guest’s requests including room bookings digital innovation by the group is explained Cassé.